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FAQs

Q
Can I have you confirm, change or cancel my reservation?
A
No, you can't. please follow a procedure in the booking website, JTB BÓKUN.
Q
Is there cancellation fee?
A
You can cancel for free up to 11 days before.
However, cancellation fee is charged from 10 days before the tour date.

Q
Why are Bridge World's dates irregular?
(Why are some days implemented and some days not?)
A
When Bridge World is not implemented, tours are offered by travel agencies.
Q
What does it mean "minimum number of participants" ?
A
This is the minimum number of participants required for the Akashi-Kaikyo Bridge World tour. It is 12.
Please note that in advance, if less than 12 people apply 7 days prior to the tour date, the tour will be cancelled.
Q
Is there a dress code?
A
Yes, we ask you to join a tour in clothes that are confortable to move and expose less skin.
Besides, skirts, leather shoes, high heels, sandals and so on are prohibited.
Please check "Terms of Participation" in our website for more details.
https://www.jb-honshi.co.jp/english/bridgeworld/remarks.pdf
Q
Could I join a tour without booking?
A
No, booking is mandatory to join a tour.
Q
What should I be careful for during the tour?
A
You mustn't drop your belongings during a tour.
You also have to abide by a tour guide's instructions for your safety.
Q
Is there a restriction of belongings?
A
Please join a tour with nothing in your hands and put your valuables, small articles, towels in a bag fixed to your body such as a rucksack.
Q
Can I bring a camera, a smartphone and so on with me?
A
Yes, but we ask you to have your camera, smartphone binoculars,etc. around your neck with a strap.
Q
Can I take a picture or shoot a video during a tour?
A
Yes, but we permit you to use only a camera or a smartphone attached to your body with a neck strap, etc. in order to prevent things from dropping.
Q
Can I borrow a neck strip?
A
Yes, we will lend you one in reception so please return it when a tour ends.
Q
Is the tour cancelled when it rains?
A
When the weather is very rough such as heavy rain or strong wind, it is cancelled. However if not so rough like showers, it is held.
Q
Do participants have to bring rainwear or something if it rains?
A
Not needed because raincoat is prepared by the Secretariat.
Q
When will I be informed if a tour is cancelled due to weahter?
A
We will inform you by 7 p.m. one day before the tour to your e-mail address registered in JTB BÓKUN.
Q
If a tour is cancelled due to weather, how will it be refunded?
A
JTB BÓKUN will refund the fee to your credit card.