- Drivers site
- ETC information
- How to use ETC
How to use ETC
1.Application for ETC card, purchase of in-vehicle device
Before using ETC, apply for an ETC card with a credit card company or the like, and purchase an in-vehicle device and have it set up at a car dealer or automotive parts store.
Click herefor ETC card application
Click herefor how to use ETC for motorcycles.
Click herefor information about in-vehicle device installation.
When you change the vehicle information, you need set up your in-vehicle device again.
2.Precautions while driving
Please check to make sure your ETC card is firmly inserted into the in-vehicle device and working normally. Insertion or removal of the card by the driver while driving is dangerous. Please do so before you begin driving or while parked.
3.In front of the tollgate entrance
In accordance with the lane use signs,enter ① ETC専用 lane or ② ETC 一般 lane or ③ ETC サポート lane.
The ETC lanes are equipped with opening and closing bars.
If communication is not normal, the open/close bar may not open.
Drive safely so that you can stop at any time until the opening/closing bar opens.
(The standard speed is 20 km/h or less when entering the ETC lane.)
If the ETC lane is closed due to inspection, trouble etc...
・Please use the General lane.
・Entrance: Please use the General lane and take a toll ticket.
Exit: Please use the General lane and show the staff your ETC card and a toll ticket.
【Lane use display】
※ETC/non-ETC lane・non-ETC lane is Tollgate for ETC only.
Non-ETC vehicles cannot use this lane, but if you mistakenly enter an ETC-only toll booth, please use this lane.
※When the ETC lane is closed for equipment inspection, please use the support lane for ETC vehicles.
If any of the following problems occur during ETC driving, please use the “General Lane” or “Support Lane” at the exit toll booth.
・(Example 1) When an error occurs in the ETC lane at the entrance and a ticket is taken in the general lane.
・(Example 2) When an “Error” notice is received from in-vehicle device unit after the open/close bar opens at the entrance toll booth and the driver is able to pass through the ETC lane.
・(Example 3) When an error occurs while driving on another company's connecting road.
